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What You Agree to When You Use This Platform

Before you open an account, it's worth knowing exactly what governs your relationship with zeus900 — from how your account is held to how disputes are handled.

Account TermsDANA, OVO, GoPay Wallet PolicyJurisdiction ConditionsData Retention RightsContact & Dispute Paths
zeus900 What You Agree to When You Use This Platform
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If something in our terms is unclear, or you need to raise a formal concern about your account, there are direct paths to our team. We handle legal and policy queries separately from general account support — so your issue gets to the right person faster. All formal requests are acknowledged in writing through your registered contact.

Team online

Live Chat — Policy Queue

Open the live chat from your account dashboard and select the legal or policy option. This routes your message directly to the team handling terms-related queries.

Email — Formal Requests

Send formal account or policy requests to our dedicated legal contact address. Include your account ID and the specific clause or issue you're raising for faster handling.

Account Dashboard — Rights Centre

Log in, go to account settings, and find the rights and policy section. From there you can submit data access requests or flag a terms concern without contacting support directly.

HOW WE HANDLE POLICY

Our Commitments on Data, Security and Account Rights

These four areas cover what we actually do — not what we say we do. Every detail here reflects a real operational practice tied to your account, your wallet, and your data on this platform.

Data Handling

Account data and linked wallet details — DANA, OVO, GoPay — are stored in encrypted form. We do not sell or share personal data outside legally required reporting channels.

Cookie Policy

We use session and preference cookies to keep your account active and remember your lobby settings. You can adjust cookie preferences from your browser or account settings at any time.

Account Security

Every login triggers an OTP verification to the mobile number registered on your account. Suspicious access attempts are flagged automatically and your account is held pending your confirmation.

Retention and Deletion

We retain account records for as long as required under applicable law. If you close your account, you may request data deletion through the rights centre in your account settings.

Common Questions on Terms, Rights and Account Policy

These are the questions we get most often about legal terms, account rights, and what our policy actually means for your day-to-day account use. If your question isn't here, reach out through the legal contact path above.

Yes. The same terms apply regardless of which local wallet you use. Whether you transact via DANA, OVO, or GoPay, the account agreement covers all wallet-linked activity on your account.

Access depends on local law and eligible regions. We make the platform available where use is permitted under applicable Indonesian law. We do not extend access where local regulations prohibit it.

Log into your account, go to account settings, and locate the rights centre. From there you can submit a formal data access request. We respond in writing to your registered contact.

Closing your account does not automatically erase your data. We retain records as required by applicable law. You can submit a deletion request via the rights centre after account closure.

If we update our terms, we send a notice to your registered account contact before the changes take effect. Continuing to use the platform after that point means you accept the updated terms.

Raise the issue with our support team first, using the legal contact path. If unresolved, it moves to formal internal review. We document each step and respond to your registered email.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.