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How zeus900 Handles Your Personal Information

We collect only what we need to run your account and process payments through DANA, OVO and GoPay — nothing beyond that.

Account data kept secureDANA, OVO, GoPay payment data protectedYou control your own recordsAvailable where local law permits
zeus900 How zeus900 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at zeus900 is built around four concrete practices: secure storage, limited retention, controlled access and a clear path for you to update or remove your records. Each of these applies across your account, your payment wallet links and any communications you have with our support team.

Encrypted Account Storage

Your account credentials and linked wallet details — including DANA and OVO identifiers — are stored using encryption. Access is restricted to authorised internal teams only.

Cookie and Session Control

Session cookies keep you logged in across mobile and desktop. You can review or delete these through your device browser settings or the zeus900 mobile app preferences panel.

Retention and Deletion Policy

We keep your data only as long as your account is active or as required under applicable law. Once that period ends, records are either deleted or anonymised — not archived indefinitely.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of your records or request deletion at any time. Submit the request via live chat or email and we will action it promptly.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to delete a record, or raise a concern about how we handle your information, our account support team is the right place to start. You can reach us through live chat, email or our help desk — whichever works for you.

Live Chat Start a live chat from your account dashboard. Our team picks up privacy and data queries directly — no need to navigate a phone menu.
Email Support Send a detailed request to our support email. We respond to data access and deletion requests within the window required by applicable rules.
Help Desk Ticket Log a formal ticket through the help desk portal inside your account. This creates a reference number you can track until your request is resolved.

Common Questions About Your Privacy at zeus900

These are the questions our account team hears most often about data, privacy and your rights. If your question is not here, open a live chat or submit a help desk ticket and we will get back to you directly.

We collect your name, email, mobile number and the wallet identifiers tied to DANA, OVO or GoPay. We use this only to run your account and process payments.

No. Payment data from GoPay, OVO or DANA is used solely to process your transactions. We do not sell or share it with unrelated third parties.

We retain records for the period required under applicable law to settle disputes or meet obligations. After that window closes, your data is deleted or anonymised.

Yes. Submit a data access request through live chat or email. We will compile your records and deliver them within the timeframe applicable rules require.

Open a help desk ticket or contact support via live chat and specify what you want removed. We will confirm receipt and process the deletion within the required period.

We use session cookies for login continuity and security monitoring. You can clear or block them through your browser settings or inside the zeus900 app preferences at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.